Privacy policy.

At Karin Lindstrom Content (ABN 79938593890), your privacy matters. This policy explains how we collect, use, store and protect your personal information when you interact with us, so you can feel confident sharing your details.

What personal information we collect

The information we collect is generally limited to:

your name and contact details (such as email and phone number);
details about your wedding (such as date, venue and preferences);
any communications we exchange.

If you make a booking or payment, we may also collect:

billing and payment details.

We may also collect information about how you use our website through tools like Google Analytics or Facebook Pixel.

How we collect your information

We collect information directly from you when you:

complete a form on our website,
contact us by email or phone, or
connect with us through social media.

We may also use cookies on our website to improve your browsing experience and understand how our site is used. Cookies may identify you and track the pages you visit, but you can disable them at any time in your browser settings.

Why we collect your information

We collect your personal information to:

respond to your enquiry,
provide our services,
manage bookings and payments,
keep records in line with our legal obligations, and
improve our website and services.

We may also use your information (with your consent) to send you updates or marketing, which you can opt out of at any time.

When we disclose information

We only share your information when necessary:

to trusted third parties who provide services such as website hosting, payment processing or analytics, or
when required by law.

We use reasonable security measures to keep your information safe, and only authorised personnel have access.

Your rights

You can access, correct or request deletion of your information at any time by contacting us at contact@karin-lindstrom.com.

If you are in the European Economic Area (EEA) or the UK, you also have additional rights under GDPR, including the right to object, restrict processing, or request portability of your data.

Security

We use secure systems (including SSL encryption) to protect your information and only keep it as long as necessary for our business or legal obligations.

Questions or complaints

If you have any questions or concerns about your privacy, please contact us at contact@karin-lindstrom.com. You can also make a complaint to the Office of the Australian Information Commissioner (www.oaic.gov.au) or your local data authority in the EEA or UK.